Responsible gambling

At Casigo, we take responsible gaming very seriously. We believe that gaming should be a fun and enjoyable experience for all our players. However, we also understand that some people may experience problems with their gambling habits.

To help you stay in control of your gaming activities, we have implemented a range of tools and resources on our website.

Self-Exclusion

If you feel that you are experiencing difficulties with your gaming habits, you can self-exclude yourself from playing at Casigo for a minimum period of 24 hours. This will prevent you from accessing our site during this time.

To initiate the self-exclusion process, simply contact our customer support team via email or live chat and request to be excluded. You can also choose to exclude yourself from all online gaming sites by visiting the website of GamStop (UK) or a similar organization in your country.

Deposit Limits

We encourage you to set a deposit limit on your account to help manage your gaming activities. This will prevent you from exceeding a certain amount that you have designated as acceptable for gaming purposes.

To set a deposit limit, log into your account and go to the "Responsible Gaming" section. From here, you can choose to set a daily, weekly, or monthly limit on your deposits.

Session Limits

We also allow you to set session limits on your account. This will prevent you from spending more than a certain amount of time playing games in one sitting.

To set a session limit, log into your account and go to the "Responsible Gaming" section. From here, you can choose to set a daily or weekly limit on your gaming sessions.

Reality Check

We also offer a reality check feature that allows you to view how much time and money you have spent playing games on our site.

To access this feature, log into your account and go to the "Responsible Gaming" section. From here, you can view a summary of your gaming activity, including the amount of time and money you have spent.

Problem Gambling Resources

If you or someone you know is experiencing problems with their gambling habits, there are many resources available that can help.

We recommend visiting the following websites for advice and support:

• GamCare (UK): A leading charity that provides support and guidance to individuals affected by problem gambling.
• GamStop (UK): A service that allows you to self-exclude from online gaming sites in the UK.
• Problem Gambling Ontario: A resource provided by the Ontario government that offers information and support for individuals experiencing problems with their gambling habits.